3CX: Start using one of the world’s most flexible phone systems

Combine a leading PBX system with Gradwell’s cloud communications expertise.

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Unify communications with calls, chat, conferences in one place

Integrate into a variety of CRM, email and chat systems

Identify actionable trends with powerful reporting and analytics built-in

Combine cloud and on-premise hosting to keep your business communicating – even when disaster strikes.

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Unified Communications

Stop using separate systems for calls, chat and video conferencing
3CX allows you to link all your main communications channels into one unified platform
Eliminate manual call logging with CRM integration, see the visibility of every colleague, and get your voicemails transcribed into text – straight to your email

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Advanced reporting

Do more with your call data
Generate detailed reports to see performance against SLAs or compare teams and reps
Get instant notifications and alerts on any key issues

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Accessible across multi-device

Never miss a call again by deploying 3CX to virtually any device. Use seamlessly with a deskphone, PC softphone and mobile app – all registered to one user.

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Flexible set up

In the Cloud

Benefit from Gradwell’s award-winning cloud expertise. Get 24/7 monitoring from our tech team, instant
updates and improvements direct from the cloud.

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Self host on Google Cloud, Amazon Lightsail, Microsoft Azure & more

PBX express tool launches your 3CX instance in minutes

Easily move your hosted PBX between cloud providers with inbuilt backup & restore

Hybrid

Need to host on-site but still want cloud backup? Use Gradwell’s proven, secure and resilient
infrastructure as a failsafe dual solution.

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Virtualize with VMware, Hyper-V or KVM

Easily scale your installation

Run on a low cost Raspberry Pi or MiniPC PBX appliance

Trusted by thousands of SMEs

We built Gradwell to help SMEs communicate better. We are trusted by over 20,000 business customers for their phone and connectivity services.

PLACEHOLDER

Since moving across to Gradwell it has changed the way our business works completely and all for the better! Tom Stabb in the Sales team at Gradwell has worked with us most recently in assessing our business needs, identifying gaps in service for our customer customer journey and has made recommendations which we are still working together on to aid with service levels and resource management for an SME.

Sean Mendis

Excellent customer service, thank you again for all your efforts in not only resolving the problem going forward, but – and this is the extra effort – solving the problem going back to 2015!! I have been with Gradwell for more than a decade and have found all help teams to be very responsive!

Amanda Cery

We have worked with a couple of comms providers and Gradwell stands out from the crowd, in particular Kieran who consistently goes the extra mile with account management and sales. Kieran’s determination to provide the correct service at the correct cost along with outstanding uptime stats will keep us a Gradwell customer for many years to come.